Wheelchair-accessible taxis
Passengers can request a wheelchair-accessible (WAV) taxicab ride in Chicago by calling the City of Chicago's centralized WAV taxi dispatch service at 888-WAV-CABS (1-888-928-2227). Note: TAP card cannot be used when booking trips through any mobile taxi app.
For general questions and concerns about TAP, call Pace at 800-606-1282, option 4. To report an issue with a taxicab, call the City of Chicago at 311.